WPD Power Cut Reporter
Report a power cut directly to Western Power Distribution.
Western Power Distribution provides power to 7.8 million customers in the Midlands, theSouth West and South Wales. Our new Power Cut Reporter app provides support,assistance and interaction, enabling customers to report power outages and seekassistance.In our latest release you can now save multiple postcodes under one location to our My Location Alerts feature. This is perfect for customers that manage sites which cover a number of postcodes e.g. business complexes, warehouses, university campuses, etc.You can now monitor power outages / faults at a single address or locations that cover multiple postcodes.With this app you can also:- Use our Power Cut Alarm feature to awake or notify you in the event of a power cut. Simply connect your device to its charger, open the alarm feature in the app and set thedevice to sleep whilst leaving the app open on the screen. If your device stops receivingpower, an alarm will sound.- Use the postcode checker to see if Western Power Distribution is your electricity distributor- Use the interactive map to pinpoint fault locations and seek out important and generaladvice for power outages and faults- Join our Priority Services Register (PSR) which enables us to help any vulnerablecustomers in the event of a power cut.- Archive your past and current reports for future reference- Receive push notifications and live updates of any faults in your area- Use the outage/fault checklist to help assess any network problems- Send reports directly to us at Western Power Distribution- Use it to contact and live chat with our helpdeskThe following devices have been confirmed to work with the Power Cut Alarm feature withthe latest build. We hope to be able to continue to increase this list in the future.Google PixelGoogle Pixel 2Samsung Galaxy S8Samsung Galaxy S7 EdgeSamsung Galaxy S6Samsung Galaxy A5Huawei Nexus 6PSamsung Galaxy Note 4Sony Xperia Z3 CompactLG Nexus 5HTC One M8Motorola Moto GHTC Nexus 9Samsung Galaxy S2Asus Nexus 7
Western Power Distribution provides power to 7.8 million customers in the Midlands, theSouth West and South Wales. Our new Power Cut Reporter app provides support,assistance and interaction, enabling customers to report power outages and seekassistance.In our latest release you can now save multiple postcodes under one location to our My Location Alerts feature. This is perfect for customers that manage sites which cover a number of postcodes e.g. business complexes, warehouses, university campuses, etc.You can now monitor power outages / faults at a single address or locations that cover multiple postcodes.With this app you can also:- Use our Power Cut Alarm feature to awake or notify you in the event of a power cut. Simply connect your device to its charger, open the alarm feature in the app and set thedevice to sleep whilst leaving the app open on the screen. If your device stops receivingpower, an alarm will sound.- Use the postcode checker to see if Western Power Distribution is your electricity distributor- Use the interactive map to pinpoint fault locations and seek out important and generaladvice for power outages and faults- Join our Priority Services Register (PSR) which enables us to help any vulnerablecustomers in the event of a power cut.- Archive your past and current reports for future reference- Receive push notifications and live updates of any faults in your area- Use the outage/fault checklist to help assess any network problems- Send reports directly to us at Western Power Distribution- Use it to contact and live chat with our helpdeskThe following devices have been confirmed to work with the Power Cut Alarm feature withthe latest build. We hope to be able to continue to increase this list in the future.Google PixelGoogle Pixel 2Samsung Galaxy S8Samsung Galaxy S7 EdgeSamsung Galaxy S6Samsung Galaxy A5Huawei Nexus 6PSamsung Galaxy Note 4Sony Xperia Z3 CompactLG Nexus 5HTC One M8Motorola Moto GHTC Nexus 9Samsung Galaxy S2Asus Nexus 7
Read trusted reviews from application customers
Excellent. Efficient and caring team.
can't fetch incidents, can't report because it won't accept my post code. why was this ever released in this state?
Did not work in any shape or form
Reports that postcode is not found.
Exactly as other reported, it doesn't recognise my address, that has been here for 300 years. The help line to report my power cut were very efficient, time for a p45 for whoever developed this app. Think WPD should stick to electric and leave the IT to those in IT..
When you need it to work it doesn't. Absolute trash of an app. Can't fault the engineer's who are out there in all weather's 24/7 Five stars to them.
Sitting in cold and dark, app could not locate, could not recognise correct post code or phone number. Tried website but nothing on maps to help. Eventually found a relevant recorded message, but trying to report an outage was hopeless. Someone must have suceeded; not, I would guess, via the app.
Dreadful app. Doesn't recognise location, including postcode.
Both my home and work postcodes are not recognised. App is absolutely useless and doesn't deserve 1 star. Baffling as the website used to work perfect
Can't register it keeps saying no internet connection.